Cancellation Policy

CANCELLATION POLICY

* As most of our treatments require time to prepare, please give 24-hour notice should you wish to cancel or reschedule.

* 50% deposit is required to secure package, weekend or group bookings. Full payment is required on discounted offers. Appointments not paid for 48 hours prior will be cancelled automatically.

* Late cancellations or no-show will forfeit the deposit.

* Please note to arrive 15min earlier to your booking time to ensure full treatment duration. Late arrivals will impact the treatment duration, however we will try our best to ensure the quality of the treatment is not compromised.

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